Specialist - ERP Development (Internal/External)

About Us

At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.

Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.

Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital future   

Key responsibilities:

• Review, analyze, and provide input on system and technical design approaches, ensuring optimal performance, scalability, and alignment with Oracle ERP base functionality.

• Design, build, test, and deploy ERP components including interfaces, conversions, reports, workflows, and custom extensions.

• Ensure effective integration of designs and developments across the ERP development team and related systems.

• Monitor and support inbound and outbound interfaces to Oracle ERP, ensuring data accuracy and timely processing.

• Provide third-line application support, including incident resolution, troubleshooting, and root cause analysis for recurring issues.

• Configure and customize Oracle ERP applications to meet evolving business requirements using approved development and database tools.

• Design and develop front-end, middle-tier, and back-end database components for enterprise business applications.

• Participate in business requirements gathering and translating functional needs into technical and system designs.

• Perform data modeling and define data structures to support application functionality and reporting requirements.

• Support new and existing application development by delivering enhancements, modifications, and high-level system designs.

• Conduct business user requirements analysis and prepare technical specifications based on the functional specifications provided by the business user.

• Develop and execute technical designs to ensure effective implementation of business application systems.

• Interact with internal clients and stakeholders to gather, clarify, and refine technical and functional requirements.

• Create test plans, test cases, and test data sets with business users; perform unit, system, and regression testing, including automated testing where applicable.

• Work closely with IT operations and support teams to resolve issues escalated during daily operations.

• Formalize troubleshooting procedures, technical standards, and support documentation.

• Provide training, mentoring, and technical guidance on Oracle ERP modules, development tools, and best practices.

• Review and interpret Oracle technical documentation and assist in creating and updating Oracle Technical Assistance Requests (TARs).

• Assist in system demonstrations and presentations to business users and new departments.

• Develop, maintain, and enhance technical and user documentation to support system usage and supportability.

• Contribute to continuous improvement initiatives to enhance system performance, reliability, and user satisfaction.

Must have technical / professional qualifications: 

• Degree in Computer Science, Information Technology, or a related technical field. 

• Certification in database systems and RDBMS technologies (e.g., Oracle Certified Associate (OCA), Oracle Certified Professional (OCP), Oracle Data Integrator (ODI)).

• Minimum of 6 years’ hands-on experience in Oracle ERP application development, including system customization and report development.

• Strong experience with Oracle Application Framework (OAF) development.

• Experience in IT processes, procedures, and application support environments.

• Basic Unix/Linux user skills

• Demonstrated leadership and mentoring skills.

How to Apply

• If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to create/ update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume